Dear Valued Clients,
I am writing to inform you of an important update regarding our booking policy, effective February 1st, 2025. To enhance our services and streamline the booking process, all reservations will now require a deposit of $100. This deposit policy ensures that both parties are committed to the agreed-upon dates and allows us to manage our schedule more efficiently.
If you need to cancel your booking, please be aware of the following conditions: Should you cancel your reservation 14 days or more in advance, you will receive a full refund of your deposit within few days. If the cancellation occurs within 7 days of the booking date, a refund of 50% will be issued. Regrettably, any cancellations made within 72 hours of the scheduled date will forfeit the deposit entirely.
I appreciate your understanding and cooperation in this matter. Should you have any questions or concerns regarding these changes, please do not hesitate to reach out. Thank you for your continued support.
Kindest regards, Ayah